Please see terms and conditions for Spa Sirene.
· Unfortunately we are unable to accommodate children under 16 in any of our spa facilities or treatment rooms, including the pool.
· If you should need to cancel or reschedule an appointment we require 24 hours notice. Packages and group bookings require 72 hours notice. Failure to do this will incur a charge of 100% of the treatment price. Non-arrival to an appointment will also incur a 100% charge of the treatment cost.
· Please note we are an alcohol-free zone and we kindly ask you not to bring any glass in to the spa areas.
· Only food and drink purchased from The Royal Yacht hotel can be consumed in the spa area.
· Please note that due to high demand, only packages and treatments over £90 per person, will be invited to use all the spa facilities. We will advise you of the time you may arrive at the time of booking. Special considerations can be agreed in advance with the
spa manager during off peak times only.
· Please plan to arrive at least 15 minutes before any treatment. Late arrival for treatments will shorten your treatment or we may be unable to honour your appointment.
· For your ease robes, slippers and towels will be provided for your use during your spa visit. Suitable swimwear must be worn in the pool and thermal areas at all times.
· To ensure relaxation for yourself and other guests we ask that you keep noise to a minimum and switch off mobile phones in the pool and treatment areas.